This policy document forms a key part of UK Packaging Supplies Ltd (UKP) set of control to ensure that all forms of information is protected effectively and that UKP can meet its obligations to all interested parties.
The purpose of this policy is for UKP to communicate how and for what purpose personally identifiable data is collected. This needs to be displayed/communicated on all relevant media.
The scope of this policy extends to all employees (including former employees and job applicants), clients, website visitors, contractors, vendors and partner agencies who use/access UKP’s facilities.
UKP must operate in accordance with Data Protection Laws, protect all personal data gathered through various means and only store data necessary for as long as needed, and ensure its safety and security throughout. No uncontrolled external access shall be permitted to any network or networked system. Where required, appropriate access restrictions and monitoring are put in place on a ‘need-to-know-basis’. Remote access must be disabled when not in use.
Personal data which we collect about you
Personal data means any information from which that person can be identified. We collect the following types of data:
Identity Data we collect includes title, first name, last name, company name, email address and telephone number.
Technical Data includes Geo location, IP address (internet protocol), operating system, device type; browser version and browser type.
Usage Data includes information on how you use the website (with the help of Google Analytics), your marketing preferences (with your opt-in consent only) and preferences and interests.
We do not collect any Special Categories of Personal Data about you and do not carry out any automated decision making.
How personal data is collected
We use different methods to collect data from and about you including through:
- Making enquiries or requesting information via our website contact form, email or telephone
- Engaging with us on social media
- Leaving comments or reviews about our services (via a Third party platform such as Google)
What we do with the information collected
We require this information to understand your needs and provide you with more information for the services you have requested. Your information may also be stored in a CRM system for internal record keeping only.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously opted into receiving information from us, you may change your mind at any time by – unsubscribing from our mailing.
We will not sell, distribute or lease your personal information to third parties or hand it over unless required by law to do so. You may request details of personal information held about you under the Data Protection Laws. If you would like a copy of the information held on you please request this in writing to our Privacy Officer via post through our contact details listed on this website. We will endeavour to provide the requested data to you within 60 days.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible with the relevant details, at the same address used initially, and we will endeavour to make corrections within 60 days.
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
By law, we have to keep basic information about our customers (including contact, identity and financial data for six years after they stop being customers.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.