Local Support and Sustainable Switches from a Packaging Supplier on Brantwood Road

A growing e-commerce fulfilment business in North London came to us with a familiar set of problems. Order volumes had climbed steadily, but the packing operation hadn’t changed with them. Stock was arriving from several separate merchants, storage space was disappearing under pallets of boxes nobody had specified properly, and damage claims were creeping up. They also had customers asking several questions about plastic that the team couldn’t answer confidently.

They approached us as a packaging supplier on Brantwood Road because they wanted a single point of contact within reach of their own site, rather than a call centre at the other end of the country.

What we did

We started with a free packaging review at their warehouse. Walking the packing benches told us more than any spreadsheet: a handful of box sizes were being stretched to cover far more products than they should, void fill was being over-applied to compensate, and the tape spec was wrong for the cartons in use.

From there we consolidated their packaging supplies through Brantwood Road onto a single account, introduced made-to-measure carton sizes from our Newmarket manufacturing facility, and replaced bubble wrap with a paper void-fill system. As one of the sustainable packaging companies serving Brantwood Road and the wider North London area, we mapped every substitution against recyclability and EPR reporting, so the client had the paperwork to back up their claims.

A stockholding agreement now keeps their core lines on our floor rather than theirs, called off as needed.

The result

Damage claims dropped noticeably once cartons were correctly sized to the products going into them. Consolidating from several suppliers down to one packaging merchant on Brantwood Road cut a great deal of administration. Additionally, the move to paper-based sustainable packaging solutions on Brantwood Road took a significant volume of plastic film out of their annual usage.

The freed-up warehouse space went back to holding sellable stock which, for a business at that stage, was worth more than the packaging savings themselves.

Why it worked

Forty years of trading teaches you that the cheapest box on the price list is rarely the cheapest box in practice. Working with a packaging specialist on Brantwood Road means someone will come out, look at what you’re actually doing, and specify accordingly.

Both warehouses are ISO 9001 and ISO 14001 certified, and the trade counter is open to trade and retail customers from 08:00.

Talk to our team about a free packaging review call on 020 8801 8144.